"We have nothing but positive comments to say about emortgage. Everything was well done and we appreciate all of the attention and good service we enjoyed. Thank you very much."
Congressman Dick Gephardt
Former Democratic Leader
U.S. House of Representatives
"I have to say that i don't believe i will ever choose any other lender for
any mortgage transactions - Leili is absolutely the best loan officer i
have ever dealt with - the responsiveness, the professionalism, the
ability to make a complicated process easy and quick - all i can say is
wow - since i am in the mortgage business - working for hud and fannie mae
for 30 years - what you/your organization has done should be replicated
throughout the industry and be held as an example of what SHOULD be..."
Linda Nessi
Deputy Director
Fannie Mae
Arlington, VA
"It was a blessing I found you and i can't tell you again, how great it was to work with you - the professionalism, the efficiency, the customer service! Wow - I've been giving out your name to some folks to let them know there is a better way than most to get this done:-)"
Dom Ness
CIO
Department of the Interior
Arlington, VA
"Dear Sauli,
Thank you for the email. Just to let you know, this is the 2nd refi we have done with your company in the span of 3 months.
Most of the credit should go to Brian Bergquist. I have nothing but high praise for the way Brian does his job! He goes above and beyond the all the time, and I didn't have to think twice on
which company I should go with to refinance my other house."
Martin
Rancho Cucamonga, CA
"Sauli:
Your organization has made this as efficient and painless a process as possible.
The friendly and timely response to our inquiry differentiated Emortgage from all the others.
You folks are definitely the right path.
Attitude, Attitude and more attitude definitely make the positive difference.
Customer Service is job one and you all have your priorities in order.
Thanks for a positive experience."
John and Louise
Rowly, MA
"I wanted to write and let you know what an outstanding job Luis Aceves has done in putting together my refinancing.
He has kept me informed throughout the process, with updates regarding interest rates and other technical aspects; and also about what steps were left to be completed.
Through his professionalism, good humor and obvious concern for his clients, Luis has made what can be a worrisome process one that was truly enjoyable.
He is a tremendous asset to your organization and I will recommend emortgage and Luis Aceves to anyone whom I know looking for mortgage assistance.
With appreciation,
"
Cynthia N. Hull
Alexandria, VA
"As a first time home buyer, and a reluctant one at that, your company made it so simple, and cordial during the entire process. Leili, at e-mortgage.com, was great. I have told several people this is the way to go."
Jan
Houston, TX
"My second experience with Phoenix Mortgage [Emortgage] is a repeat of my first. I am exceedingly pleased with the service and professionalism of Alan Kirth. Give him a raise or a car or something he deserves."
Tim
San Francisco, CA
" I dealt with Leili and it was a pleasure to deal with her. She is service oriented and the process worked great. Thanks."
Vince
Manassas, VA
"This is the third financing I've done through Phoenix Mortgage [Emortgage]. Alan and Kim make an incredible team-and quite frankly I wouldn't work with anyone else. Alan has always taken the time to explain options to me, as well as consequences of different loan packages, etc., and Kim's follow through is equally incredible. I've recommended Alan to friends/family and will continue to do so."
Dianna
Elk Grove, CA
"I was extremely happy with the service I got from Alan Kirth. He is superb at what he does. I plan on doing more business with Alan when the time comes. You are lucky to have a guy like him on your team"
Joe
Bay Point, CA
"I would like to thank you and your
team of professionals for helping us secure
our first home. As the process was a learning
experience for me, Leslie Lapayowker provided
expertise and insight. The reason why I
chose emortgage is because of Leslie's immediate
response to my inquiries and information.
She was always on top of each situation
which arose and she motivated me to get
organized with the right documents. There
was never a surprise . . . [Leslie] has
the necessary integrity and unmatched personality
rare in today's e-business environment.
I will refer anyone who is looking for a
home loan to you based on your integrity,
professionalism and thoroughness in the
most challenging aspect of life and financial
security."
Kip and Yoshiko
San Jose, CA
"The service I received from Alan was very good. He was
very honest. . . Our closing costs were extremely close to
his estimates and he was able to obtain a slightly lower
rate than what we asked to be locked."
Jeffrey & Cheryl
League City, TX
"This is the third or fourth loan
we have obtained through your company. Alan
Kirth came highly recommended several years
ago and he has more than lived up to his
reputation. Alan has made us feel like we
are very important to him and has extended
solid advice many times over the past few
years. I am grateful to both Alan and Kim
who have worked so hard to make the loan
process go so smoothly, time and time again."
Tim and Loribeth
Redwood City, CA
"I wanted to thank you for all the guidance and explanation you went through to find us the best mortgage for our situation. We love the house and probably wouldn't have taken the plunge without your creative mortgage lending!"
Rosemary
Redwood City, CA
"Let me thank you and Alan for helping me get this loan. It is difficult for me to express my gratitude short of saying Alan went the extra mile for me and made everything easy to understand and covered all the smallest details. My hat is off to him for a job well done! Thank you."
James
Pittsburgh, CA
"What can we say?/Third time we have used your services and are thrilled as usual! Alan Kirth is WONERFUL!! We do not know how all of you work your wonders, but you do. The convenience of working on the phone and copying papers which we give you, get us rates that are outstanding and no bank lines! The personal service we get is better than great. We still can't understand how we don't write checks to you and get wonderful rates. Everything all included in loan payments, always under estimated and better than we always think. Alan Kirth is someone we will use forever, no matter where we live. We have referred several persons to [you] and they all can't believe the outcome either. Keep the magic up!! We give you, your company and it's employees A+++. Thanks am million, AGAIN!"
Dave & Carol
Red Bluff, CA
"It was a pleasure to work with Alan.
He was very helpful. The service he gave
us was very quick and thorough. I thank
you for the overall service and I will use
you in my next financial endeavor"
Maria
San Jose, CA
"It was a pleasure working with your company. Brian was
very helpful and provided excellent customer service. Any
concerns or issues I had were handled promptly,
courteously and efficiently. Additionally, I found your
rates to be very good."
Violeta
Stanton, CA
"I was very satisfied with the service I received. I
dealt primarily with Brian Bergquist. He was a pleasure
to deal with--very professional, responded promptly to my
questions and made sure I understood what was going on.
Thank you and thank Brian on my behalf."
Clemente
Los Angeles, CA
"I worked with Brian Berquist and
he was excellent. He was professional, courteous,
returned my phone calls promptly, he was
patient with my questions and was also very
proactive. This is my second refinance and
it went incredibly smoothly. I was impressed
with the ease of the transaction. To sum
it up: it was a great experience and if
and when we refinance again we will be calling
Brian. Thank you."
Leslie
Novato, CA
"Both individuals I worked with, Teri
Hoffman and Brian Berquist, were a pleasure
to interact with. They were always polite,
professional, truthful, and more than willing
to help with questions or concerns I had.
I would like to thank them for making this
a hassle-free experience."
Jozanne
Mohegan Lake, NY
"We have been quite pleased with our
Phoenix Mortgage relationship. Brian Bergquist
was especially helpful, prompt and courteous.
Thank you for our new home loan."
Debra and Daniel
Los Angeles, CA
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